Plain English

Privacy.

We are a small business on Long Island. We collect the minimum data we need to do the job and we never sell anything.

What we collect

When you open a ticket: your name, business name, email, phone, and what you wrote in the form. When customers log into their dashboard: the email you signed in with. That's it for marketing-site visitors.

What we use it for

Calling you back, writing a work order, billing if you become a customer. We use Stripe for payments and never see your card. We use Google Analytics 4 to count visits — no personal data.

Cookies

One session cookie if you sign into the customer portal. Otherwise the site sets no marketing cookies.

How to reach us

Email hello@forgelongisland.com to see, correct, or delete anything we have about you. We respond within 24 business hours.

Last updated · 2026